End-user computing is one of the traditional core functions of IT organizations. In the face of the upheaval that hybrid and remote work have brought, it’s time to rethink traditional approaches. Legacy processes relied on office settings that enforced close physical proximity of employees as well as the IT, HR, and other teams that supported them. Those assumption no longer hold, turning end-user computing into a logistics-heavy work process that stretches the productivity and patience of the most well-meaning IT staff.
Firstbase offers modern IT teams the opportunity to fundamentally change end-user computing with a combination of SaaS-driven employee self-service and workflow automation, paired with outsourced service actions that are executed at scale on a global basis.
Remote work drives historic new scale and complexity for end-user computing. Modern IT leaders are responding by re-platforming the entire employee equipment lifecycle.
With the new Firstbase API, we’re helping IT and HR administrators save time by automating manual workflows such as onboarding and offboarding across their HRIS and IdP systems. Firstbase empowers you to orchestrate the entire equipment lifecycle across each step of the employee journey, without the manual hassles.
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During the pandemic, IT teams moved mountains to adapt to the sudden shift to work from home (WFH). Now that remote and flexible work has become a steady state reality, it’s high time to mature the entire process of supporting remote workers, including how IT teams manage their end user computing fleet.
Read >>
In a recent webinar on this topic, I shared how I ran across an early pandemic era article by Intel that declared that “the status quo is officially dead” for end user computing (EUC), due to the need to adapt to remote work.
Read >>Remote work drives historic new scale and complexity for end-user computing. Modern IT leaders are responding by re-platforming the entire employee equipment lifecycle.
End-user computing is one of the traditional core functions of IT organizations. In the face of the upheaval that hybrid and remote work have brought, it’s time to rethink traditional approaches. Legacy processes relied on office settings that enforced close physical proximity of employees as well as the IT, HR, and other teams that supported them. Those assumption no longer hold, turning end-user computing into a logistics-heavy work process that stretches the productivity and patience of the most well-meaning IT staff.
Firstbase offers modern IT teams the opportunity to fundamentally change end-user computing with a combination of SaaS-driven employee self-service and workflow autonation, paired with outsourced service actions that are executed at scale on a global basis.
With the new Firstbase API, we’re helping IT and HR administrators save time by automating manual workflows such as onboarding and offboarding across their HRIS and IdP systems. Firstbase empowers you to orchestrate the entire equipment lifecycle across each step of the employee journey, without the manual hassles.
Read >>During the pandemic, IT teams moved mountains to adapt to the sudden shift to work from home (WFH). Now that remote and flexible work has become a steady state reality, it’s high time to mature the entire process of supporting remote workers, including how IT teams manage their end user computing fleet.
Read >>In a recent webinar on this topic, I shared how I ran across an early pandemic era article by Intel that declared that “the status quo is officially dead” for end user computing (EUC), due to the need to adapt to remote work.
Read >>
Leapfrog legacy end-user computing practices. Overcome geographic, supply chain, and asset tracking challenges. Deliver great employee experiences. Get powerful SaaS self-service and administrative automation fused with world-class physical operations.
Modern IT leaders understand that to focus on high value digital transformation and business innovation projects, you need to let go of low value, asset-focused tasks.
Firstbase not only takes on the challenging day-to-day end-user computing load, but transforms it into positive employee experiences, and automated workflows.
Retaining IT personnel is more difficult than ever, especially for staff that is trapped performing low-value tasks. Offload highly demanding end-user computing logistics to the Firstbase platform so you can retain precious IT talent and focus them on projects that will drive their careers and your whole team’s impact upward.
“Firstbase has provided employees with a sense of trust that they will be able to receive their new devices in a timely fashion. It also is extremely helpful with retrieving devices from exiting employees who are remote.”
Kofi Friar
Senior Technology Manager,
Code Academy
The Firstbase commitment to sustainable operations
We implement sustainable practices across our physical operations, from responsible recycling, to using ground vs. air transportation whenever possible while meeting fast response times, to optimizing packaging for lowest material use and highest reuse. We also ensure through certified recycling that no device goes into landfill.
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Remote and hybrid work are here to stay. Firstbase helps you evolve your business, while also optimizing your employee experience and productivity levels.
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