Global IT Procurement, Simplified
Keep your CapEx and OpEX within the budget with an end-to-end IT procurement service. Local warehouse, global logistics, zero hidden costs. Over 200K devices deployed across 150+ countries, 97-98% delivered on-time globally.
Trusted by leading companies
For Growing teams of 50 and Global teams of 5,000
OEM-neutral bulk procurement
Purchase, lease, or supply across all major vendors with consolidated management.
Tax-optimized global buying
Navigate VAT, duties, and regional compliance worldwide.
Full lifecycle automation
Deploy → swap → reclaim with enterprise-scale operations.
The Firstbase edge
Most IT procurement services make you pick between buying in bulk OR shipping fast globally. We said, "Why not both?" and built OEM-neutral procurement plus a tax-optimized route with a centralized hub.
150+
countries
in our delivery radius
(yes, even the tricky ones)
70K+
devices
shipped last year
(that's 142+ laptops finding homes daily)
2-5
day
delivery anywhere
("sometime next month" isn't an SLA)
$100,000
Saved
in shipping, 5K+ hours in labour
(legally, of course)
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
Your ROI Gain With Firstbase
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before FirstbaseTraditional methods with delays, high costs, and limited control or visibility | After FirstbaseOptimized workflow with faster delivery, lower risk, and predictable global pricing |
|---|---|---|
Laptop delivery (global) | 7–21 days average | 2–5 days average |
Time spent per device order | ~1–2 hours | ~5 minutes |
Time spent per device order | High (hidden VAT/duties + dynamic shipping costs) | Low (fixed all-in pricing) |
Compliance risk (lost/untracked) | Frequent | 90%+ asset traceability |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
From Device Chaos to Clear Control
Local delays, surprise fees, manual tracking? Not anymore.
Dell in Denver, Apple in Amsterdam — No Vendor Chaos? (Consider It Done)
We handle your complex supply chain process — logistics, device setup, deployment, repairs, and replacements for your entire fleet. Our global operations engine takes care of vendor coordination across every brand, spec, and country. You procure the right tech at the right price.
Finance Teams Get One Invoice in Local Currency
Procure globally, bill locally. Our decentralized contracting model allows invoicing in over 150+ countries with region-specific tax, duty, and customs optimization built in. Pay per device, usage, or asset — whatever fits your finance ops.
Zero-Touch Means Zero IT Hours per Deployment (Ship Day-One-Ready Devices)
Whether you're hiring in bulk, scaling across borders, navigating M&As, or managing remote and hybrid teams, our zero-touch deployment grows with you. Every device ships fully configured with built-in MDM and SSO integration.
Mass Device Rollouts in Clicks (No Imaging, QA, or DHL Tags)
From secure warehousing to shipping, device installation, user setup, and data migration, we take care of all the logistics. Whether it’s 50 laptops or 5,000, everything’s integrated smoothly into your existing IT infrastructure.
Minimal Downtime, Maximum Coverage, Zero Blame
Access field services, repairs, upgrades, lockers, or temporary staff that keep your teams running with minimal downtime. Every device is fully insured — if something gets damaged or lost while in our care, you get immediate replacement.
De-Risk Offboarding Without Chasing Assets (+ Recycling Done Right)
When a device reaches its final cycle, we handle everything — from remote lock and wipe, to physical de-installation, secure data destruction, and sustainable re-marketing or recycling. You get the peace of mind (and the asset tracking) you need.
What Our Customers Are Saying.....
2x growth, 270 hours saved, zero FedEx runs
“We doubled our team size in one year without hiring more IT staff. Firstbase handled all device procurement and deployment, freeing up 270 hours. FedEx runs and shipment tracking disappeared. Firstbase gave us true self-service capabilities for the entire company.”
What Our Customers Are Saying.....
4,000 laptops, one procurement specialist, and just two clicks
"At New Relic, we are fortunate that Firstbase shares our mantra on security. Before Firstbase, device recovery meant weeks of coordination and security verification. Now it's literally two clicks to return and replace any laptop while maintaining complete asset visibility.”
What Our Customers Are Saying.....
75% automated workflows and 10-15 hours saved weekly
"With Firstbase the entire lifecycle - equipment ordering, returns, refreshes, and break-fix coordination all became 75% automated. We saved 100+ hours while transforming our remote onboarding from bare minimum to best-in-class."
What Our Customers Are Saying.....
Global complexities at scale
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”
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Tired of email tags for every mouse and monitor request?
Self-service portal plugs directly into Firstbase asset data. Your IT team doesn’t have to drown in high-volume, low-value tickets anymore.
Employees keep ordering "backup" equipment they don't need?
Real-time inventory dashboard shows exactly what's in stock. Smart reorder thresholds prevent stockouts.
Your IT help desk SLAs tank because of routine requests?
SLA-backed delivery and provisioning means consistent timelines you can actually promise.
Losing sleep over shadow IT and security gaps?
We’re SOC2 and NIST compliant with complete audit trails. Manage both Firstbase and legacy equipment as one unified fleet.
Frequently Asked Questions
Integration with Firstbase is straightforward and secure. Our platform connects seamlessly with 20+ HRIS, ITSM, SSO, and MDM systems, including Workday, Okta, and ServiceNow.We support webhook integrations to onboard, update, and offboard users via a webhook request. Check out the integration hub.
Security drives everything we do. Firstbase maintains enterprise-grade security protocols to ensure every device deployed, managed, and retrieved stays protected, compliant, and fully controlled throughout its lifecycle. We're SOC 2 and NIST compliant with comprehensive audit trails, encrypted data handling, and remote lock/wipe capabilities for immediate threat response.
Compared to manual asset management, Firstbase delivers superior value through automation, reduced operational overhead, and minimized asset loss creates significant long-term savings.
Our transparent pricing model eliminates surprise duties, VAT fees, and shipping costs that typically inflate traditional procurement budgets. Get a custom quote today.
True Zero Touch means your IT team never handles a device. We source, image, configure, ship, and track everything. The device arrives at your employee's door fully enrolled in MDM, connected to SSO, and ready for immediate productivity. No IT intervention required.
Every organization's savings differ based on team size, geographic spread, budget constraints, and their specific IT procurement strategy. But companies that hire a procurement service see significant returns through reduced administrative overhead, eliminated equipment loss, and streamlined operations.
Every organization's savings differ based on team size, geographic spread, budget constraints, and their specific IT procurement strategy. But companies that hire a procurement service see significant returns through reduced administrative overhead, eliminated equipment loss, and streamlined operations.
Use our ROI calculator to check the annual cost savings with Firstbase.
