Zero Touch, Full Cycle User Provisioning Software
The user provisioning software that auto creates, enrolls, ships, and secures IT assets. Local warehouses. Global reach. Fully configured hardware that arrives SSO-enrolled, MDM-provisioned, and customs-cleared devices, anywhere.
Trusted by leading companies
For Growing teams of 50 and Global teams of 5,000
Day-one ready devices
Pre-configured hardware from purchase order to day-1-ready device in few clicks — already used on > 200k devices.
Instant MDM & SSO integration
Auto-provisions accounts via SSO, MDM, HRIS & ITSM — saving 5,000+ IT hours.
Secure asset recovery
Automated device wiping, data retrieval, and account deprovisioning when employees leave — no manual IT intervention required.
The Firstbase edge
Tired of coordinating separate vendors for hardware, imaging, MDM enrollment, and shipping?
Firstbase owns the entire hardware + software chain end-to-end.
Hit ' One-click Ship Provisioned workflow' and we handle what typically requires multiple separate approaches: device imaging with your configurations, MDM enrollment, global freight logistics, and VAT compliance across 150+ countries.
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
The Firstbase Difference
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before FirstbaseTraditional methods with delays, high costs, and limited control or visibility | After FirstbaseOptimized workflow with faster delivery, lower risk, and predictable global pricing |
|---|---|---|
Per user setup time | 90+ minutes | < 5 minutes |
Amount of devices stolen | 3 – 4/month | Zero Loss |
License visibility | 0% | 100% |
IT hours saved/month | 0 | 50+ hours |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
Onboard and Offboard 3× Faster — Without Tripling IT Headcount
Your IT teams don’t need to grow linearly. Firstbase automates - EVERYTHING
1–2 Hours Saved per Hire (every single time)
Manual imaging, user account provisioning, and tool setup don’t scale when you're onboarding dozens at once. Firstbase ships every device fully configured, so IT teams skip repetitive tasks and new hires log in on day one.
360° Lifecycle Visibility. 1 Dashboard. 100% Control.
Streamline user account management with identity, access, apps, and device tracking throughout the user journey with detailed audit trails, role-change detection, and status history — in one centralized system. NIST and SOC 2 compliance backed for effortless audit readiness.
80% Faster Provisioning — No Tickets Required
Provision and deprovision users instantly from your HRIS or directory systems at scale. Whether it’s new hires, role changes, or exits, Firstbase syncs identity attributes across apps, devices, and systems with zero manual intervention. Built for hybrid and fast-scaling teams.
Zero License Waste. Zero Unreturned Devices.
Orphaned licenses and ghosted assets? Firstbase automates offboarding with remote lock/wipe, license deactivation, and device collection. Revoke 100+ cloud apps & remotely lock the machine in < 60min from a single dashboard and track every asset down to the final cycle.
What Our Customers Are Saying.....
98% new hire satisfaction despite a 2-person IT team
"The main business case for Firstbase was giving time back to the team because our IT team is just two people, myself included. Earnest's KPI for a successful onboarding experience is a 98% CSAT expressed by new hires — no one is complaining about slow laptops, everyone has access to all the apps and systems they need."
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Earnest
What Our Customers Are Saying.....
Manual spreadsheet tracking → complete inventory visibility
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory. We know what we have out there. It's in our span of control. We're on pace to actually use AI and other tools to get predictive.”
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Docebo
What Our Customers Are Saying.....
Always on PII/PCI data visibility across every device transfer
“With a system like Firstbase, there’s an audit trail when you transfer a laptop to another person or another office. We know where our PII and PCI is, both in the cloud and physically. You don’t get that with a spreadsheet.”
Finfare
What Our Customers Are Saying.....
Global complexities at scale
“At New Relic, we are fortunate that Firstbase shares our mantra on security. Before Firstbase, device recovery meant weeks of coordination and security verification. Now it's literally two clicks to return and replace any laptop while maintaining complete asset visibility.”
New Relic
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Delayed offboarding causing security risks and wasted spend on unused accounts?
Revoke access instantly upon status change with real-time sync.
Employees keep ordering "backup" equipment they don't need?
Real-time inventory dashboard shows exactly what's in stock. Smart reorder thresholds prevent stockouts.
HR bogged down with back-and-forth employee transitions?
Trigger downstream provisioning from a single HRIS change.
Scaling teams but losing track of who has access to what?
See every user’s access across IdPs, custom apps, cloud tools, and sensitive data.
Frequently Asked Questions
Yes, we handle global provisioning through our network of regional hubs and trusted partners. Coverage is strongest in established markets, and we're expanding our reach constantly. For challenging regions (countries with limited on-the-ground resources), we provide detailed guidance on local regulations and logistics strategies to ensure seamless delivery.
No, it’s the opposite. Firstbase gives you more control through a centralized platform where you track, manage, and report on all devices globally. You keep full visibility and decision-making power while we handle the physical logistics. Our platform integrates with your existing systems, automating the entire asset lifecycle from procurement to retrieval.
We complement your ITSM tools instead of replacing them. ServiceNow and Jira handle your IT tickets and software issues at the system level, while Firstbase manages the physical logistics of getting devices to employees.
We automate ordering, shipping, retrievals, and repairs while keeping all asset data synced with your existing ITSM platform. This eliminates manual logistics coordination without disrupting your current workflows.
Firstbase is committed to exceptional reliability and performance, consistently meeting or exceeding our service level offerings. We maintain a 99%+ success rate in meeting delivery timelines, ensuring employees receive their devices on time. For retrievals, Firstbase has consistently achieved a 97% retrieval success rate. Reach out for our SLAs.
