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IT operations don’t fail because teams go remote.
Firstbase turns every hire, exit, and role change in your HRIS into automatic equipment action. Devices arrive on time. Get recovered on exit. Tracked end-to-end. Across countries, teams, and time zones without chasing IT.
Trigger equipment the moment a hire is created, without tickets, manual ordering, or follow-ups. Firstbase syncs directly with your HRIS and identity stack, so laptops are provisioned, configured, and shipped before Day 1.
Keep a live chain of custody for every device across onboarding, swaps, repairs, and returns, so HR always knows what’s out, where it is, and who’s responsible. Automated audit logs for every transfer, repair, or recovery.
Regulations change by country, and missed steps create real financial and security risks. Firstbase handles certified recovery, data-secure disposal, and compliant recycling across regions, so HR doesn’t have to interpret local laws or chase vendors after exits.
Global hiring breaks when procurement slows down or costs spiral. Firstbase centralizes sourcing, warehousing, and cross-border logistics so HR can support global growth without negotiating vendors, managing customs, or guessing delivery timelines.
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You’re defending overspend, lost devices, and delayed onboarding without a single system that shows what was ordered, where it is, or who owns it.
You’re following up on Amazon orders, chasing IT tickets, updating spreadsheets, and answering “Has the laptop shipped yet?” instead of improving HR operations.
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Your hires and exits trigger correctly in the HRIS, but equipment actions lag behind. And that creates gaps, duplicate work, and process breakdowns you’re expected to fix.
What Our Customers Are Saying.....
“We went from manual handoffs to automated onboarding faster than expected. The HRIS integration was up quickly, setup took minutes, and new hires now trigger equipment automatically without errors or follow-ups.”
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What Our Customers Are Saying.....
“Before Firstbase, equipment work quietly ate up our week. Orders, tracking, follow-ups. Now that time is gone, and we’re focused on work that actually moves the business."
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What Our Customers Are Saying.....
“When you’re spending real money on hardware, manual processes don’t scale. Centralizing the entire lifecycle changed how we think about cost, ownership, and operational overhead.”
No. Firstbase works alongside your existing ITSM tools. ServiceNow or Jira continue to handle tickets and software issues, while Firstbase manages the physical side: ordering, shipping, repairs, and returns. For HR, this means fewer handoffs and no extra systems to monitor.
Firstbase consistently meets delivery timelines, with over 99% on-time device delivery. For offboarding, device retrieval success sits at 97%. HR teams don’t need to chase updates or explain delays; equipment arrives when it’s supposed to.
No. Firstbase operates regional fulfillment hubs across 150+ countries, so HR doesn’t need on-site storage or local vendors. Procurement, warehousing, and shipping are handled end-to-end, even when regions experience delays or sourcing issues.
Firstbase automates secure device retrieval as part of offboarding. Assets are recovered on time, data is protected, and the process stays brand-positive for departing employees. HR keeps visibility without manually coordinating returns.
Security is built into every stage of the equipment lifecycle. Devices are deployed, tracked, and retired under SOC 2 and NIST 800-88 standards, meeting enterprise compliance requirements without HR having to manage policy details.
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