One Okta integrated platform to track, ship, secure, and refresh every IT asset lifecycle globally. Eliminate manual overhead and turn device chaos into predictable, data-backed control. Firstbase automates your entire hardware lifecycle (from procurement through retirement), with ROI built in.
Deploy devices globally in 2-5 days: tax-optimized, customs-cleared, and location-aware.
Automated retrieval workflows with pre-paid return kits eliminate write-offs. See 30% reduction in lost asset costs within year one.
Live asset dashboard shows warranty status, refresh cycles, and employee assignments. Zero orphaned devices after offboarding.
Unlike platforms that only support new devices or expect you to adapt to their vendors, Firstbase is built to meet your stack: past and present.
Whether you lease, buy, or bring your own hardware, we plug into your global asset flow without disruption.
Reduce idle stock with on-demand access to active, redeployable, and legacy devices in Firstbase-run facilities.
Track location, status, and availability in real-time.
Entire IT asset lifecycle management (ALM) view in one dashboard.
From "at warehouse" to "en route" to
"deployed", maintain a clear chain of custody across your entire fleet.
Firstbase supports multi-channel procurement. Use our vendor network, lease through us, or supply your own devices anywhere.
We ingest legacy fleets and manage all asset transitions: OEM-neutral and globally compliant.
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before FirstbaseTraditional methods with delays, high costs, and limited control or visibility | After FirstbaseOptimized workflow with faster delivery, lower risk, and predictable global pricing |
|---|---|---|
Time spent tracking assets | 5,000+ hours/year lost to manual ops | Asset tracking reduced to minutes via live dashboard |
Time spent to onboard a new employee | 2+ months to onboard the full tech stack | < 1-week rollout, fully integrated |
Retreiving devices | ~60–70% hardware returned after offboarding | 97% hardware recovery rate with automated retrievals |
Amount of used assets on hand | Frequent write-offs due to orphaned assets | 30%+ reduction in lost asset costs in Year 1 |
Integrated with Okta | Email or custom integrations needed | SOC2, NIST, MDM & SSO-integrated solution |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
Save 270+ hours with zero spreadsheet sessions.
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Remote teams still need mice, keyboards, and chargers, but IT shouldn’t be swamped with routine fulfillment tasks. Firstbase’s Virtual IT Closet gives IT full control.
✔ Pre-approved catalog with global peripheral procurement
✔ Employees order globally, IT service management just clicks approve
✔ Automated IT billing for ad-hoc expenses
Merging HR/IT data with device data takes months of manual work. With Firstbase, you’ll manage the full asset lifecycle in clicks.
✔ HRIS + SSO integrations sync real-time updates
✔ Remote wipes triggered automatically at exit
✔ Role-specific device packages deployed instantly
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Encryption alone doesn’t cut it; compliance demands proof of who had what, when. Firstbase gives you:
✔ SOC 2 Type II compliance and full custody logs
✔ 2FA access and role-based data controls
✔ Live dashboard for all assets, globally
Unused devices sit in closets (or worse, at ex-employees’ homes). Firstbase turns old devices into active inventory without involving your team or real estate.
✔ HaaS model maximizes reuse by reselling returned devices whole post-lifecycle
✔ Full-scale reuse cycle: repairs, warehousing, and redeployment managed by Firstbase
✔ Vendor-agnostic data guides selection of durable, high-reuse hardware
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What Our Customers Are Saying.....
“Before, I spent 80% of my time just managing equipment. Now, it’s maybe 10%, and it’s all through Firstbase. It went from fully hands-on to completely hands-off and automated.”
What Our Customers Are Saying.....
“Before the Firstbase Virtual IT Closet, Benefex did not offer employees the choice to pick and choose the equipment and accessories they would like to have. Now, people are excited to upgrade. We saw over 200 orders in the first month.”
What Our Customers Are Saying.....
“Firstbase gave us back 10–15 hours every week. I don’t worry about onboarding delays or tracking emails anymore. New hires pick their gear, get real-time updates, and we stay hands-off.”
What Our Customers Are Saying.....
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”
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Self-service portal plugs directly into Firstbase asset data. Your IT team doesn’t have to drown in high-volume, low-value tickets anymore.
Real-time inventory dashboard shows exactly what's in stock. Smart reorder thresholds prevent stockouts.
SLA-backed delivery and provisioning means consistent timelines you can actually promise.
We’re SOC2 and NIST compliant with complete audit trails. Manage both Firstbase and legacy equipment as one unified fleet.
Yes. You really can. Then you can focus on strategic projects, like saving Jim from giving out the company's credit card to the dark web or automating a Slack response to Nancy that keeps DM'ing you "I'm locked out again". There are much more fun things to do than provision another laptop, or chase down a recent employee that left for theirs.
Because ServiceNow and Jira track tickets brilliantly, but can't ship chargers or swap laptops. Firstbase complements these tools by handling processes outside software (ordering, shipping, retrieving, repairing, and storing hardware) while syncing asset data with your existing ITSM platform. Your IT service desk focuses on complex issues, and we handle physical logistics and routine equipment requests.
Every customer gets a dedicated Customer Success Manager for onboarding, workflow optimization, and proactive challenge resolution. You'll also have a dedicated buyer handling procurement to ensure the right devices at the best prices with matching availability.
Yes. Firstbase integrates with HRIS, MDM, and SSO systems. Add new employee in HRIS and they're automatically allocated a device package. We sync asset data with your existing ITSM platform while handling physical logistics.
Real-time delivery notifications, role-based catalogs, and instant asset status visibility – all drive employee adoption. Employees see device encryption, warranty info, and security patches directly in the portal. It's faster than waiting for IT responses.
You can keep your existing hardware. Firstbase manages both Firstbase-supplied and legacy equipment as a unified fleet to ensure all assets are tracked and accounted for across their lifecycle.
Yes. Our imaging capabilities range from custom pre-deployment configurations to zero-touch enrollment setups. US, UK, EU and Canada warehouses support custom pre-deployment configurations, while other regions use zero-touch enrollment to meet your specific security requirements.
