Join us for a webinar on transforming employee equipment processes for the hybrid work era. Explore the challenges faced by HR, IT, and facilities teams, the cost of maintaining the status quo, and the impact of cloud migration. Experience a live demo of the Firstbase platform, empowering efficient equipment management in the new work reality. Enhance productivity, streamline operations, and drive success.
- Welcome & Intro
- Hosted by Alex Anthony Juan, VP of Marketing at Firstbase
- Audience included a mix of IT, HR, and other business leaders
- Emphasis on today’s topic: the evolving role of IT in employee experience
- The Big Picture
- Remote and hybrid work have transformed how we think about onboarding and employee enablement
- Talent is global, switching costs are low, and employee expectations are higher than ever
- Digital employee experience is no longer optional—it’s a business imperative
- IT’s Expanding Role
- IT is central to onboarding, productivity, and retention—but often bogged down by logistics
- Many teams are still manually managing devices, shipping gear, and chasing returns
- This work is critical—but not strategic—and pulls time away from innovation
- The Cost of Poor Onboarding
- Waiting days for gear or access hurts productivity and signals dysfunction
- Turnover is expensive—replacing a salaried worker can cost up to $45K
- Great onboarding improves retention by 82% and productivity by 70%+
- It’s Time for a New Model
- Treat end-user computing like cloud infrastructure: automate, outsource, and centralize
- Employees should get gear and support with self-service tools and workflows
- IT needs visibility, control, and the ability to focus on higher-impact initiatives
- The Firstbase Approach
- A cloud architecture for devices: centralized logistics, automated provisioning, and full lifecycle support
- Works across geographies, integrates with HR and IT systems, and reduces IT workload
- Enables companies to improve onboarding while freeing up IT for strategic work
- Closing Thoughts
- Transforming end-user computing creates space for digital workforce innovation
- Organizations can reduce churn, boost productivity, and scale efficiently
- Learn more or request a demo at firstbase.com