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Videos

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Building a Secure IT Infrastructure that Scales

Scaling Global IT Operations: Lessons from DEFENSIVE NETWORKS & Firstbase

AZ
July 9, 2025

Chris Herd (Firstbase CEO) and Ben Ferguson (Defensive CTO) dive into how leading IT organizations are navigating security in a remote and hybrid environment:

  • Common pain points in global device deployment and why traditional approaches fail
  • How to think about IT like a product: automating the unscalable tasks
  • Where security meets operational logistics — minimizing risk in hardware provisioning
  • A framework for evaluating device lifecycle vendors (what actually matters)
  • Q&A: audience asks about customs, employee onboarding experience, and asset return logistics

Whether you’re scaling IT across continents or just refining your provisioning playbook, this session offers strategic and tactical insights from the front lines.

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AZ
Written by
Ahmad Zakaria ✓ Verified

Ahmad Zakaria covers IT operations, hardware lifecycle management, and distributed workforce solutions at Firstbase. His content is built from real customer data, operator interviews, and hands-on experience managing devices across 150+ countries.

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