Announcing the Firstbase Integration Hub powered by Workato
Mar 15, 2023
We're excited to announce the Firstbase Integration Hub powered by Workato’s Intelligent Integration and Automation platform. The Firstbase Integration Hub will enable our customers to connect to 1,000+ SaaS apps, databases, AI services, APIs, and more without writing any code. You can read the press release here.
Breaking down barriers between IT and HR
“When we think about the future of work, it’s clear that enabling distributed work has become a priority for enterprises globally, but doing so requires teams such as IT and HR to work more closely together than ever before to deliver their employees a great experience,” said Firstbase CEO & Founder Chris Herd. “The Firstbase Integration Hub gives IT and HR superpowers so they can now automate manual processes such as onboarding by integrating to HRIS apps like Workday and BambooHR, or keep track of all of their assets by integrating to their ITSM apps like ServiceNow and Oomnitza.”
With companies becoming more and more distributed, legacy employee onboarding, equipment support, and offboarding processes that relied on being in an office had to change as well. Gone are the days when every worker could hand their paperwork to HR and then walk over to IT to pick up a laptop. Even so, workers expect and need to be supported and engaged from the moment they sign their offer letter to the moment they leave the company. With workers, IT, and HR teams all remote from one another, a fully digital and automated process is needed to overcome time, space, process, and systems barriers in order to deliver delightful employee experiences.
Powering up automation with Workato
“Enabling distributed work requires companies to break down data silos for better collaboration and efficiency - especially between IT and HR,” said Carter Busse, CIO at Workato. “We’re excited to power the Firstbase Integration Hub, which will enable enterprises to easily connect to their systems such as Workday and ServiceNow so they can reduce manual errors, automate processes, and ultimately provide the best experience for their employees.”
Though the Integration Hub is generally available today, customers who participated in the beta program have already benefited from the Integration Hub pre-built connectors.
“The Firstbase team was able to build the integration to our HRIS in two weeks, and I was able to set it up in just 30 min,” said Tim Prouty, IT Support Manager at Varo Bank. “Now we’re able to automatically kick off onboarding as soon as an employee is added to our HRIS, which saves time and eliminates human error.”