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Real-time GPS tracking, automated retrievals, and audit-ready chain-of-custody for every device in your fleet.
Know exactly where every device is, even when powered off or disconnected.
Eliminate manual updates with Okta, Intune, and Workday connections.
97% recovery rate with automated return workflows and chain-of-custody documentation.
Most IT asset trackers stop at inventory. Firstbase goes further, acting as a full physical operations engine with a SaaS portal built for distributed work.
Procurement + Deployment + Break/Fix + Returns + Warehousing + Resale + Compliance — all managed from one interface.
procurement, global retrieval to ITAD and resale.
(yes, even the tricky ones)
in-house logistics and workflows
(eliminate manual overhead)
delivery anywhere
("sometime next month" isn't an SLA)
customers save $100,000 in shipping
(reclaim 5,000 IT labor hours, and rate us 99% on satisfaction)
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before Firstbase30–40% of devices never retrieved after offboarding → costly write-offs | After Firstbase97% retrieval rate with prepaid return kits and courier pickups |
|---|---|---|
Asset tracking | 30% IT budget lost to ghost assets | $67K+ recovered annually via automated retrievals |
Device retrieval rate | 70% average retrieval rate | 97%+ retrieval success with the custody dashboard |
Manual Workflow Setup | Manual HRIS/IT sync errors | 30-min setup, auto-sync with Okta/Intune |
Compliance Visibility | $35M compliance risk | Immutable chain-of-custody + SOC 2 audit trails |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
Stop Writing Off "Lost" IT Assets as Business Expense
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With Firstbase, you get real-time location intelligence, 24/7 tracking on where every device is, who has it, and when it moved. Works even when devices are offline or powered down.
Immutable audit trails track every device movement, user assignment, and status change. Pre-configured workflows ensure compliance with ITIL standards, exportable SOC 2, HIPAA, GDPR, and CCPA-ready records.
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With Firstbase, you get an automated return workflow for every device. We tag, log, and redeploy them through our platform, boosting asset visibility by 1.8× compared to baseline ITAM tools.
With Firstbase, employees can request approved devices and accessories from role-based catalogs. Automated approvals and live inventory tracking prevent over-purchasing and cut CapEx waste.
What Our Customers Are Saying.....
"We saved up to 75% of employee equipment lifecycle management, which is now fully automated. Firstbase was the only platform we could find that took care of our needs.”
What Our Customers Are Saying.....
"Tasks like recovering a machine, shipping it, receiving it, testing it, and performing QA used to add up significantly. Firstbase streamlines all of this, which has been invaluable."
What Our Customers Are Saying.....
“With a system like Firstbase, there's an audit trail when you transfer a laptop to another person or another office. We know where our PII and PCI are, both in the cloud and physically.”
What Our Customers Are Saying.....
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”
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With MDM sync, automated labels, and ready-to-ship kits, Firstbase reduces IT labor on asset logistics by 75%.
Our SLA-backed warehouses across continents enable 48-hour deployment or pickup in most major markets.
Firstbase handles NIST 800-88–compliant wiping, shredding, and remarketing with resale credits to offset future procurement.
Pre-built integrations with HRIS and ITSM tools (Workday, BambooHR, ServiceNow) sync status changes directly into asset workflows.
Our automated retrieval system sends pre-paid return kits directly to the employee with tracking labels and secure packaging. We achieve a 97% successful retrieval rate with this approach.
Integration typically takes 1-2 days, depending on your systems. We have pre-built connectors for Okta, Intune, Workday, ServiceNow, and 20+ other platforms. Our team handles the technical setup and provides training to ensure smooth data synchronization.
It’s particularly valuable for remote or hybrid companies operating across multiple countries, where handling customs, repairs, and secure data destruction in-house would be complex and costly.
No, but we partner with all local carries with all shipping formation and aggregate it into the platform for all of your assets in transit.
