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One service and ServiceNow integrated automated platform to track, ship, secure, and refresh every IT asset lifecycle globally. Eliminate manual overhead and turn device problems into predictable, data-backed control. Firstbase automates your entire hardware lifecycle (from procurement through retirement), with one vendor, and ROI built in.
Deploy devices globally in 2-5 days: tax-optimized, customs-cleared, and location-aware.
Automated retrieval workflows with pre-paid return kits eliminate write-offs. See 30% reduction in lost asset costs within year one
Instead of vendors for each country of your employees, consolidate to one vendor for all.
Unlike platforms and services that only support new devices or expect you to adapt to their vendors, Firstbase is built to meet your stack: past and present.
Whether you lease, buy, or bring your own hardware, we plug into your global asset flow without disruption.
Reduce idle stock with on-demand access to active, redeployable, and legacy devices in Firstbase-run facilities.
Track location, status, and availability in real-time.
Entire IT asset lifecycle management (ALM) view in one dashboard.
From "at warehouse" to "en route" to "deployed", maintain a clear chain of custody across your entire fleet.
Firstbase supports multi-channel procurement. Use our vendor network, lease through us, or supply your own devices.
We ingest legacy fleets and manage all asset transitions: OEM-neutral and globally compliant.
See how much you may be able to save annually with Firstbase. Use our ROI calculator to get an estimation
MetricKey performance areas impacting IT procurement speed, cost, and compliance | Before FirstbaseTraditional methods with delays, high costs, and limited control or visibility | After FirstbaseOptimized workflow with faster delivery, lower risk, and predictable global pricing |
|---|---|---|
Time spent tracking assets | 5,000+ hours/year lost to manual ops | Asset tracking reduced to minutes via live dashboard |
Time spent to onboard a new employee | 2+ months to onboard the full tech stack | < 1-week rollout, fully integrated |
Retreiving devices | ~60–70% hardware returned after offboarding | 97% hardware recovery rate with automated retrievals |
Amount of used assets on hand | Frequent write-offs due to orphaned assets | 30%+ reduction in lost asset costs in Year 1 |
Source: ROI calculator based on 3× hiring growth and 200k global orders per year
Save 270+ hours with zero spreadsheet sessions.
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Global teams still need mice, keyboards, and chargers, but IT shouldn’t be swamped with routine fulfillment tasks. Firstbase’s Virtual IT Closet gives IT full control.
✔ Pre-approved catalog with global peripheral procurement
✔ Employees order globally, IT service management just clicks approve
✔ Automated IT billing for ad-hoc expenses
Merging IT data with device data takes months of manual work. With Firstbase, you’ll manage the full asset lifecycle in clicks.
✔ HRIS + ITAM + SSO + MDM integrations sync real-time updates
✔ Remote wipes triggered automatically at exit
✔ Role-specific device packages deployed instantly
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With Firstbase global warehouses to deploy and retrieve laptops. What used to take manual effort and tracking becomes a centralized automated system. Firstbase gives you:
✔ One vendor for all hardware and periphrials (Certified Apple Partner)
✔ Competitive hardware rates globally
✔ SLAs for each country so that you can accurately plan
Unused devices sit in closets (or worse, at ex-employees’ homes). Firstbase turns old devices into active inventory without involving your team or real estate.
✔ HaaS model maximizes reuse by reselling returned devices whole post-lifecycle
✔ Full-scale reuse cycle: repairs, warehousing, and redeployment managed by Firstbase
✔ Vendor-agnostic data guides selection of durable, high-reuse hardware
What Our Customers Are Saying.....
"With Firstbase, I have access to so much data that's been incredibly valuable to other departments. The centralized dashboard gives unprecedented visibility into our entire fleet."
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What Our Customers Are Saying.....
"Firstbase supports every single region where we have employees — 100% coverage. Now our lean IT asset lifecycle team focuses on strategic initiatives versus administrative checkboxes."
What Our Customers Are Saying.....
"Firstbase streamlines recovering, shipping, receiving, testing, and QA. The burden of going to FedEx and DHL has been removed entirely, freeing up valuable hours for strategic IT work."
What Our Customers Are Saying.....
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory.”
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Get a live, cradle-to-grave device map with user, location, and status in one view.
Trigger retrievals automatically with certified wipe kits and tracked return flows.
Set asset lifecycle rules once and get automated warranty alerts, and bulk refreshes.
Ship from Firstbase-owned regional warehouses with tax-optimized fulfillment.
Not at all. Firstbase gives you more control, not less. You get a centralized dashboard to track, manage, and report on every device globally with full visibility into active, idle, and recycled assets. While we handle logistics, you keep the decision-making power.
You can do both. Firstbase supports flexible procurement models and ingest your current fleet into our global warehouses.
Integration is quick, secure, and low-effort. Firstbase connects with 20+ popular HRIS, ITSM, and MDM platforms, including Workday, Okta, and ServiceNow. Our team ensures a smooth setup with minimal disruption, so you can start automating workflows fast.
Yes. Firstbase supports 100% global coverage across every country where you have employees. You get consistent device logistics, returns, and support worldwide, no matter how distributed or fast-growing your workforce is.
Absolutely. Security is baked into every stage of the asset lifecycle management. Devices are deployed, tracked, and retrieved under strict enterprise-grade protocols. Firstbase is SOC II and NIST compliant to meet the highest IT governance standards.
You retain full control. Firstbase handles secure device retrieval and data protection end-to-end. Our brand-positive offboarding ensures assets are recovered on time and safely, while leaving a strong final impression on former employees.
