Articles

Best Asset Tracking Software

Compare the best asset tracking software of 2025

Lost laptops. 

Wasted IT hours. 

Freight bills you didn’t budget for. 

Most “affordable” asset trackers don’t show you these costs upfront. But the right platform pays for itself by preventing those leaks before they drain your budget. You’ll avoid hidden expenses, free up IT hours, and even turn old devices into credits that offset future spend.

In this guide, we’re breaking down the best asset tracking software by what matters most: cost savings, automation, compliance, and ROI. Let’s find the one that works for your specific needs.

TL;DR Best asset tracking software compared 

Platform Use-case Stand-out feature Pricing style Automation level
ManageEngine (AssetExplorer) On-premises ITAM for enterprises needing strict control and internal hosting Multi-method discovery (agent-based, WMI, SNMP, SSH, etc.) Starts at $955 for 250 assets Moderate: automates scans and reporting, but limited outside the network
Freshservice ITSM + ITAM in a single cloud platform with SaaS discovery Dual update logic (dynamic + periodic scans) Quote-based; bundled with ITSM High: automated lifecycle rules, SaaS discovery, integrated workflows
ServiceNow Large enterprises that are already using ServiceNow across teams Tight ITSM/ITAM integration built on the CMDB Not transparent High: end-to-end lifecycle automation, but heavy setup
Asset Panda Organizations that need cloud asset database that’s mobile-friendly Unlimited users with custom workflows, fields, mobile audits Not transparent Moderate: strong customization, mobile audits, flexible asset fields
Firstbase Distributed and hybrid teams needing global equipment automation End-to-end lifecycle automation with SLA-backed logistics + resale recovery Flat per-seat; resale split Very high: automates procurement, deployment, recovery, and disposal

In-office, hybrid, or remote? Firstbase equips your team (from 50 to 5,000 employees) with one platform to manage laptops, monitors, keyboards, and more across 150+ countries.

Take a self-guided product tour, now.

Why traditional trackers still bleed money

On the surface, spreadsheets, basic trackers, and manual processes look “cheap.” But the hidden costs stack up fast. 

Start with data security: 50% of former employees still have access to corporate apps. That negligence creates not only breach risks but also compliance fines. Morgan Stanley’s $35M penalty is proof of how costly poor retrieval visibility can be.

Then there’s productivity loss. Employees stuck with outdated devices lose about $3,600 in annual output. Meanwhile, IT spends an average of five hours per remote worker each year just coordinating device logistics. For a 1,000-person company, that’s 5,000 staff hours (or $250K in salaries) spent on box-shipping chores instead of strategy.

Add unrecovered physical assets to the mix. Gartner estimates 30% of fixed IT assets are “ghosts” (missing, untracked, or left in a former employee’s closet). Others suggest retrieval rates dip as low as 50% for remote teams. Every lost laptop is both a sunk cost and a security liability.

Even HR feels it: delayed shipments during onboarding and sloppy offboarding drive turnover and frustration. Replacing a salaried worker costs 6-9 months of pay.

The truth is, “good enough” asset tracking bleeds money across IT, finance, and HR. So, a more unified, lifecycle-led approach is basic, not an option.

Comparing the best asset tracking software platforms

Since today's distributed work is the reality, you’ll need smarter lifecycle management. Let’s compare the best asset tracking software side-by-side.

ManageEngine (AssetExplorer)

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ManageEngine’s AssetExplorer offers an IT asset management solution that inventories hardware and software across sites, automates life-cycle workflows, and provides a CMDB to visualize relationships (all in one console). 

Its asset discovery supports agent-based and agentless scans. Agentless uses WMI for Windows, while the cloud probe can scan Windows, macOS, Linux, SNMP devices, and virtual machines. 

Beyond inventory, AssetExplorer includes purchase, vendor, and contract management to tie financials to assets and track renewals.

Key features

  • Multi-method discovery: Windows domain, network/IP range, roaming device, distributed, and agentless scans cover on-net and off-net endpoints.
  • Relationship‑aware CMDB: Tracks CIs and interdependencies to support impact analysis and root‑cause reasoning.
  • Scheduled reporting: Prebuilt reports can be scheduled to be emailed to stakeholders.
  • Barcode/QR/RFID support: Generate and scan barcodes/QRs; cloud supports RFID scanners to bulk import/update assets.
  • Remote server for multi-site ITAM: Collects scan data from remote networks and syncs to a central AssetExplorer server.

Ideal for  

AssetExplorer suits IT leaders who need an on‑premises tool to track hardware and software across campuses while maintaining strict control over data.  Its network discovery and license management features help compliance teams, but it lacks built‑in logistics or recycling services.

Freshservice

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Freshservice’s IT Asset Management software services track hardware, software, and cloud assets from procurement through retirement in one system of record. It builds a multi-source CMDB so you can map CIs and dependencies with minimal manual effort, giving operations a current view of what’s deployed and how it’s connected.

 

Its contract management module tracks terms, links contracts to covered assets, and raises expiry alerts to avoid renewal misses. Teams can extend discovery and inventory through native integrations (e.g., Intune, Jamf, Automox, Chrome, Workspace ONE, and cloud connectors).

Key features 

  • Lifecycle states & rules: Use predefined states (e.g., In Stock, In Use, In Transit, Retired) and automate transitions with Workflow Automator.
  • Barcode/QR labeling & scanning: Design and bulk‑print asset labels, and scan barcodes/QRs from the Freshservice mobile app.
  • Warranty & license alerts: Get email notifications before hardware warranties or software licenses expire.
  • SaaS management: Discovers apps, tracks usage, and surfaces actions to reduce spend and optimize subscriptions.
  • Dual update logic: Its Discovery Agent uses dynamic (on-change) and weekly periodic updates to keep asset records current without user action. 

Ideal for 

Teams that want ITSM and ITAM under one roof with robust discovery (agent + probe), strong SaaS spend control, mobile audits, and ready-made connectors to MDMs and cloud platforms.

ServiceNow

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ServiceNow’s IT Asset Management tools span Hardware Asset Management (HAM) and Software Asset Management (SAM) on the Now Platform. At its core is the ServiceNow CMDB, which stores configuration items and their relationships so asset data, services, and dependencies stay in one system of record. 

Because ServiceNow is on the same platform as IT service management and operations modules, asset data isn’t siloed. It directly supports incident resolution, change management, and compliance reporting. For finance and procurement, this means a lot more visibility into depreciation and spend. 

Key features

  • Single asset repository: Brings together hardware, software, and SaaS subscriptions into a single system of record.
  • Lifecycle automation: Automates processes from planning and procurement to retirement and disposal, reducing manual effort.
  • ITSM integration: Links asset data to incident, change, and problem management, ensuring that support teams have context.
  • License & subscription management: Tracks software rights, SaaS usage, and license positions to control costs and ensure compliance.
  • Analytics & refresh planning: Provides reporting and dashboards for hardware refresh cycles, audits, and cost optimization.

Ideal for 

ServiceNow ITAM is best for large enterprises already invested in the ServiceNow ecosystem.  It offers deep process automation and analytics, but requires significant configuration and does not handle physical logistics or resale.

Asset Panda

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Asset Panda is an asset tracking platform designed to adapt to your processes rather than force rigid templates. It centralizes asset records in a web app and syncs with iOS/Android so teams can update data wherever they work. 

Configuration is flexible, with customizable fields and workflows to fit your use cases. You’ll be able to add unlimited users and assign permissions to control who sees and changes what. The cloud-based platform supports audits, maintenance tracking, and lifecycle management from acquisition to disposal in one system.

Key features

 

  • QR and Barcode scanning: Use the mobile app’s camera to scan codes and instantly pull up asset records; generate and print your own tags.
  • Offline field use: Track, check, and update physical and digital assets on web or mobile (even when offline) so work continues without connectivity.
  • Check-in/out & repairs: Empower users to check out equipment and request repairs from anywhere; track the full repair lifecycle.
  • Reporting and schedules: Build reports with virtually unlimited filters and schedule automated deliveries for inventory and repair status.
  • Integrations & SSO: Connect to tools like Google Workspace, Microsoft Active Directory, SCCM, OneLogin, and more; enable single sign-on for simpler access.

Ideal for

Asset Panda suits organisations that need a flexible, customizable asset database and require unlimited user access.  It’s strong on visibility and integrations, but doesn’t handle shipping or end‑of‑life logistics. 

Firstbase

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Firstbase is more than an asset tracker. It’s a complete physical operations engine paired with a SaaS portal to support distributed work.  The platform manages procurement, deployment, break/fix, returns, warehousing, resale, and compliance from one interface.  

Customers can purchase or lease IT equipment from Firstbase or have the company handle legacy fleet management, while employees order devices through a self-service portal.  Firstbase operates warehouses in key regions to store and refurbish equipment and provides courier pickup and return kits, ensuring 97% retrieval of exiting employee devices. 

The platform integrates with HRIS and ITSM/ITAM systems, so employee and asset data flow through approvals and audits. 

Key features

  • Automated retrieval workflows: Customers reduced uncollected laptops from offboarded employees by more than 700 devices, protecting both compliance and residual hardware value.
  • Reduced manual IT workload: Cuts IT labor on device logistics by 75% through MDM integration, automated label generation, and pre-configured shipping kits.
  • Global SLA-backed logistics: Maintains inventory in secure warehouses across multiple continents, supporting 48-hour deployment or pickup for most major markets.
  • Legacy fleet ingestion: Companies can send in existing devices; Firstbase tags, logs, and redeploys them, improving asset visibility by 1.8× over baseline ITAM tools.
  • Compliance-grade audit trail: Every lifecycle event is logged with exportable records, supporting SOC 2, HIPAA, GDPR, and CCPA compliance without manual reconciliation.
  • Role-based storefront: Employees order devices and accessories via a 100% self-service portal “virtual IT closet,” with automated approvals and direct IT billing.
  • End-to-end ITAD compliance: Retired devices undergo NIST 800-88–compliant wiping and, if necessary, physical shredding, with Certificates of Destruction auto-matched to asset records.
  • Remarketing with resale credits: Eligible devices are remarketed, with proceeds returned as quarterly resale credits that offset future procurement costs.
  • System integrations: Connectors with HR and IT systems (e.g., Workday, BambooHR, ServiceNow) sync employee status changes directly to asset workflows, preventing orphaned devices.

Ideal for 

Firstbase is ideal for distributed organisations that want to eliminate manual equipment logistics and free IT, HR, and finance teams from shipping chores.  It’s particularly valuable for remote or hybrid companies across multiple countries, where managing customs, repairs, and data destruction in‑house would be complex and costly.

Computer inventory + ITAD: The 2025 must-have combo

For years, IT and Finance leaders have treated device management and IT asset disposition (ITAD) as two separate workflows. Intune, Jamf, and other MDM platforms tell you who has which laptop, its compliance status, and its last check-in. 

But once that device leaves circulation, say, an employee exits or a refresh cycle kicks in, many teams are left with spreadsheets, or worse, lost equipment. That gap is exactly where costs pile up: ticket backlogs, unexpected write-offs, and compliance risks.

By connecting your MDM data with a lifecycle platform like Firstbase, the same real-time inventory data you trust from Jamf or Intune is seamlessly integrated. Also, the end-of-life processes (retrieval, secure wiping, resale, or destruction) are automated and tracked. You get a single source of truth from deployment to disposal.

Why this integration matters

  • IT managers no longer chase ticket backlogs from missing laptops. With unified dashboards that pull from Jamf or Intune, you can see device assignments in real time, then trigger courier pickups at offboarding.

  • Finance leads stop getting blindsided by freight overages or asset write-offs. With flat per-seat pricing and resale credits tied to actual recovered devices, you gain predictable budgets and a way to offset future spend.

  • HR ops avoid offboarding waiting times. Automated return kits, reminders, and employee address confirmation make retrievals hassle-free, without requiring someone to visit a FedEx counter.

What this looks like in practice

When an employee leaves, Firstbase gets the alert directly from your HR system. Address verification is automated, a pre-labeled return kit is shipped out, and courier pickup is scheduled. 

Devices come back within 30 days on average: graded, wiped to NIST 800-88 standards, and logged into the same dashboard that shows active fleet data. That 97%+ retrieval rate is nearly double the industry norm.

From there, eligible devices are remarketed. Instead of disappearing into an opaque ITAD process, resale credits are issued quarterly with per-asset reporting. 

Customers report saving $125 per departing employee, reclaiming 700+ IT hours, and recouping $175,000+ in residual value simply by making retrievals reliable.

The  smart buyer’s checklist for choosing the best asset tracking software

  • Lifecycle coverage: Does it stop at inventory, or does it also handle procurement, deployment, retrieval, resale, and ITAD?

  • Automation depth: Can it actually cut IT hours (e.g., auto-labeling, HRIS triggers, courier pickups), or does it just run scans and reports?

  • Retrieval success rate: What percentage of offboarded devices get collected? Anything below 90% is a hidden liability.

  • Compliance strength: Does it provide defensible audit trails (SOC 2, NIST 800-88, GDPR/CCPA, HIPAA) without manual reconciliation?

  • Financial ROI: Will it reduce write-offs, reclaim resale credits, and offset freight/storage costs (or just shuffle asset information around)?

  • Scalability: Can it support distributed teams across multiple geographies with SLA-backed logistics?

  • Integration stack: Does it plug into your HRIS, MDM, and ITSM so data flows automatically, or will you be stitching together spreadsheets?

  • Pricing model: Transparent and predictable (flat per seat, resale credits), or opaque and usage-based?

Anything less, and you’re still bleeding time, budget, and compliance.

Go beyond the best asset tracking software with Firstbase 

We have a clear bottom line: the best asset tracking software shouldn’t just tell you where a laptop last checked in; it should also provide a clear view of the current asset location. It should protect budgets, compliance, and employee experience across the entire lifecycle. 

While legacy tools stop at inventory, Firstbase closes the loop with global retrieval, ITAD, resale, and SLA-backed logistics.  Unlike juggling multiple vendors or service providers, our single in-house infrastructure and automation streamline every step (from procurement to end-of-life) in one platform. Our customers see measurable impact: $100,000 saved in shipping costs, 5,000 hours in IT labor, all with 99% customer satisfaction.

It’s time to see the difference for yourself. Book a quick, 30-minute demo to cut costs, reclaim IT bandwidth, and give employees a smoother experience.