Articles

Why Your Onboarding Experience Is the Secret to Beating Early Employee Turnover

Onboarding Is Broken. Here’s How to Fix It.

A Modern-Day Reality Check for People Ops & HR Leaders

In a world where top talent has more choice than ever, the first 90 days of a new hire’s experience can make—or break—the relationship. Yet, most companies still treat onboarding like a glorified checklist.

Here’s the problem:

Nearly 1 in 5 employees quits within their first 6 months—often because of poor onboarding. Even more concerning? Only 12% of employees strongly feel their company does onboarding well.

If that doesn’t make your HR brain twitch, this will:

Replacing an employee can cost over 200% of their annual salary when you account for lost productivity, recruitment, and training.

It’s time to stop thinking of onboarding as paperwork and orientation. It’s your first real chance to show employees, “You made the right choice joining us.”

The Red Flags of Broken Onboarding

Let’s be honest. If you’ve seen any of these in your org, onboarding isn’t working:

  • Employees show up on Day 1 without a laptop or account access
  • Managers are “winging it” with no onboarding plan
  • New hires ask: “Am I supposed to be doing something today?”
  • IT and HR are emailing back and forth like it’s 2003

If onboarding is disorganized, your new hire’s excitement turns into regret—fast.

What Great Onboarding Looks Like

The best companies treat onboarding as a strategic, integrated process that:

  • Automates device provisioning and account setup
  • Starts engagement before Day 1 (pre-boarding FTW)
  • Connects HRIS to IT workflows for zero-touch efficiency
  • Assigns buddies, delivers cultural moments, and sets 30-60-90 goals

In short, onboarding is no longer an HR-only effort — it’s an experience owned by multiple teams and powered by smart technology.

The Payoff: Why It’s Worth the Investment

  • Structured onboarding leads to 50% better retention
  • Employees with great onboarding are 2.6x more likely to be satisfied at work
  • Integrated workflows can cut IT setup time by 70%

When done right, onboarding isn’t just efficient—it’s a retention engine and culture accelerator.

Real Tips You Can Use Today

Here are three quick wins to start improving your onboarding right now:

  1. Send the laptop early — No one wants to wait 5 days to start working.
  2. Assign a buddy — It’s low-cost, high-impact, and builds instant connection.
  3. Map a 30-60-90 plan — This keeps new hires focused and managers accountable.

Want the Full Playbook?

This article is just the beginning.

Download our free guide, The Golden Onboarding Process, to get:

  • A before-and-after look at modern onboarding
  • Proven strategies for distributed teams
  • A step-by-step checklist you can implement immediately
  • Real stories from HR leaders who’ve scaled onboarding globally

Get it here.