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IT operations rarely fail all at once. More often, they degrade quietly: missed updates, unresolved tickets, delayed security patches. Recently, this kind of operational friction has become a serious constraint, particularly for businesses managing distributed teams or operating in volatile markets.
This is where managed service providers become essential.
In Argentina, MSPs have evolved beyond basic IT support into long-term operational partners. They help businesses stabilize infrastructure, secure environments, and scale efficiently.
This article explores the top managed service providers in Argentina, highlighting the core details you need to know. It also explains how Firstbase complements these providers by helping companies complete their end-to-end IT operations.
Customers report saving 700+ IT hours by removing manual coordination of shipping, decommissioning, and redeployment when using Firstbase’s unified platform. See how it works for your team by trying the self-guided demo today.
Spotlight on Brazil’s Top Managed Service Providers with all the core offerings explained:
Note: We’ve evaluated the MSPs in Argentina based on geographic coverage and compliance, service breadth, response, and uptime SLAs, cost predictability, and lifecycle and logistics capability.
Softtek, founded in 1982 and headquartered in Monterrey, Mexico, is a global IT services provider. Using Softtek for digital workplace or end-user device services lets you outsource device management, user support, and workplace IT operations.
Its broader capabilities include Microsoft services, cloud, infrastructure, and nearshore delivery. All these cover the critical functions expected from a modern managed services partner.
In certain cases, reviewers note that assembling the most suitable team for a client engagement may take longer than expected. They also mention that Softtek’s focus on quality over quantity can occasionally make rapid team scaling more challenging.
Softtek operates globally, supporting clients in 20 countries through more than 30 offices and delivery centers across the Americas, Europe, and Asia, with key hubs in Mexico, Brazil, Argentina, Spain, China, and India.
Softtek manages the IT lifecycle from development to ongoing operations, but excludes physical device logistics. Firstbase fills this gap with device provisioning, global shipping, lifecycle management, and retrieval for distributed teams.
Softtek is good at managing the full IT lifecycle in the cloud, with strong application and infrastructure services, but it lacks physical IT equipment management.
Kyndryl Argentina helps enterprises modernize and manage critical IT systems, offering services across hybrid cloud, applications, digital workplace, networks, and managed IT to support smooth, reliable operations.
It also offers services like change management and workforce support, helping HR teams with skill development and making operations more resilient as companies adopt AI and digital tools.
An industry analysis indicates that Kyndryl’s transition away from legacy operating models may introduce coordination challenges, potentially affecting delivery speed and responsiveness during managed service engagements.
Kyndryl operates in 60+ countries, providing support to enterprise customers across the Americas, Asia Pacific, Europe, the Middle East, and Africa.
Kyndryl manages IT services from strategy to operations, including device provisioning, while Firstbase adds automated device shipping, retrieval, and full asset lifecycle management for distributed teams.
Kyndryl delivers strong enterprise-scale managed IT services but lacks a dedicated, device logistics layer, which Firstbase can effectively fill.
Telefónica Tech helps Latin American businesses modernize, secure, and manage their IT, offering managed services in cloud, cybersecurity, Big Data, and AI for hybrid and cloud-driven operations.
Backed by Telefónica’s global network and technology expertise, Telefónica Tech focuses on helping organizations improve security, reduce operational complexity, and scale digital initiatives with confidence.
Telefónica Tech often depends on third-party partnerships (e.g., Cisco, Netskope) to deliver advanced cloud, SD-WAN, and cybersecurity capabilities. This can introduce dependency risks, slower innovation cycles, or integration complexity.
Telefónica Tech delivers its managed services and technology solutions to 175+ countries worldwide. It supports over 5.5 million enterprise customers every day across the UK, Spain, Ireland, Germany, Brazil, Latin America, and Central Europe.
Telefónica Tech handles device provisioning, enrollment, warranty support, joiner/mover/leaver procedures, and asset management. It does not, however, offer automated global shipping, retrieval, or full device logistics for distributed teams, which Firstbase can cover.
Telefónica Tech delivers strong device management and asset lifecycle services. However, it lacks automated global shipping, retrieval, and full logistics capabilities for distributed teams, making Firstbase a valuable complement.
Accenture Argentina is the local presence of the global professional services and technology firm. It combines global expertise with local delivery, offering services in cloud, data and AI, cybersecurity, applications, and operations.
It also supports IT managers in modernizing infrastructure and assists HR teams with workforce transformation and talent enablement. By bringing best practices and innovation from its global network, Accenture makes advanced technology and consulting accessible to local clients.
Accenture’s large, complex organizational structure and reliance on subcontractors and global delivery models can create coordination challenges, inconsistencies, or quality variations.
Accenture operates in more than 120 countries across major regions, including North America, Europe, Asia Pacific, Latin America, the Middle East, and Africa.
Accenture focuses on intelligent asset tracking and optimization, with no public offering for physical hardware logistics; Firstbase can help with global device shipping and lifecycle management.
Accenture offers enterprise-grade managed services across cloud, applications, infrastructure, and security, but does not cover the logistics of physical hardware for distributed teams.
BGH Cloud Tech is a cloud managed services provider. It focuses on helping organizations accelerate their digital transformation through cloud adoption, security, data, and operational insights.
With over 20 years of experience, the company works with clients to migrate to the cloud, improve cybersecurity posture, bring in better data insights, and increase observability across IT environments.
As with many cloud-focused MSPs, cloud adoption often requires strong internal skills, disciplined cost control, and clear governance, which can create challenges if not properly handled.
BGH Tech Partner (the unit under which BGH Cloud Tech operates) has a presence in multiple countries, including Argentina, Uruguay, Peru, Chile, Colombia, Guatemala, and the United States.
BGH Cloud Tech handles the full cloud-managed-services lifecycle, from strategy and implementation to operations and optimization, but does not offer hardware logistics; Firstbase complements this by providing global device provisioning and lifecycle management.
BGH Cloud Tech delivers managed cloud services across operations. However, the lack of a physical hardware logistics offering limits its end-to-end offering.
Logicalis is a global technology services provider that helps organizations design, build, and manage IT solutions. It delivers managed services in cloud, connectivity, collaboration, and security that help IT teams modernize infrastructure and enhance operational performance.
Its managed services cover the full lifecycle, from strategy and deployment to ongoing operations, helping IT leaders improve reliability and visibility.
While Logicalis Latam delivers strong managed services across cloud, security, and network environments, it may face regional economic uncertainty that can slow IT spending and service adoption.
Logicalis Latam operates in over 30+ countries (in the UK, APAC, EMEA, Latin America, and North America) and has 7,000+ employees worldwide.
Logicalis manages the full IT infrastructure lifecycle: Design, deployment, and ongoing operations, but does not handle end-user hardware provisioning or logistics.
Logicalis Latam manages the full IT infrastructure lifecycle, with a strong regional presence and vendor partnerships, but does not handle end-user hardware, making it a good complement to Firstbase.
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MSPs provide the infrastructure, cloud, and security services you’ll need. But they often do not disclose certain hidden costs you could incur in Argentina.
Surprise import duties and taxes. Shipping devices into Argentina involves multiple levies that significantly increase landed costs. In addition to customs tariffs (which can vary by product and origin under Mercosur rules), imports are typically subject to a 21 % VAT, statistical and verification fees, and other local charges. These can push the total import risk above the equipment's declared value.
Documentation and compliance complexity. Argentina requires detailed customs paperwork, including commercial invoices, import declarations, and certificates of origin to claim preferential tariffs. Documents must often be in Spanish, and incorrect or incomplete filings may trigger inspections or port delays.
E‑waste and disposal compliance. Argentina has evolving environmental regulations linked to electronics imports and disposal. IT asset disposition (ITAD) practices that comply with local recycling and waste laws are important to avoid penalties or reputational risk, yet MSP contracts rarely address them.
Logistics and retrieval gaps. Standard MSP contracts focus on digital and cloud infrastructure but do not manage the physical device supply chain. That means hardware logistics: Shipping, customs compliance, import taxes, and device retrieval still fall under the purview of IT, HR, and finance teams to coordinate, often without predictability.
Given these hidden costs, aligning your MSP with Firstbase can provide tangible operational benefits.
While MSPs focus on cloud and infrastructure, Firstbase manages the full device lifecycle: from IT procurement to refresh, including delivery, onboarding, retrieval, and certified ITAD.
With Firstbase:
Asset tracking: Achieve 1.8× clearer inventory and real-time, audit-ready chain-of-custody visibility.
Customer Insights
I appreciate how Firstbase handles all new hire device logistics automatically from our HRIS and takes care of automatic offboarding and peripheral purchases for offices. I love that in a few clicks, I can order devices to stock the warehouse and send device refreshes to existing employees. Most of our new hires' devices are dispatched without any input or action from my team, which has given us many hours back in our day to devote to other meaningful projects. The initial setup was very easy, and we had a wonderful experience with our Sales and Solutions team, and with our current CSM.
- Keli Velázquez, Senior Support Engineer.
Week 1: Consolidate and verify your data
IT shares the device inventory and employee roster. Firstbase standardizes the data, flags missing device assignments, and prepares for procurement, deployment, and end-of-life management. HR and Finance verify employee locations, cost centers, and Argentina-specific import or delivery requirements to ensure smooth onboarding.
Week 2: Configure logistics for Argentina
Firstbase maps logistical routes, selects bonded warehouses, and defines customs transit procedures for all active regions in Argentina. The team aligns carrier preferences and delivery SLAs, including 48-hour shipment. Followed by configuring procurement models (buy/lease/BYOD) and setup templates.
Week 3: Launch a single-region pilot
Firstbase runs a controlled onboarding or device refresh cycle in one Argentina location, handling device preparation, kitting, deployment, and delivery within 48 hours. IT validates configurations and MDM setups, HR confirms Day‑1 readiness, and Finance verifies landed costs and per-seat pricing.
Week 4: Activate automated retrieval and ITAD
Firstbase enables offboarding automation, scheduling pickups, verifying addresses, and completing certified ITAD. Real-time asset reporting provides clear cost attribution per seat and updates lifecycle records for full visibility.
Within 30 days, Firstbase handles procurement, deployment, retrieval, and ITAD alongside your MSP in Argentina.
Argentina’s managed services market is growing rapidly, with MSPs helping companies modernize IT, cloud, and security operations.
Yet hardware logistics often remains a blind spot. Firstbase fills that gap by managing procurement, customs, delivery, onboarding, retrieval, and disposal across Argentina. Finance teams gain predictable costs, HR benefits from faster provisioning, and IT frees hundreds of hours from manual tracking.
For an easy, scalable device lifecycle that complements your MSP, book a 30-minute demo and see how Firstbase can simplify IT operations across Argentina.
