Full IT Device Lifecycle Management Partner
Achieve 97% Device Retrieval & Streamline Global IT Operations
4.7 star rating on G2
✅ IT managers can automate the entire device lifecycle, ensuring efficient retrievals and device accuracy. Eliminate manual tasks and let IT focus on strategic priorities.
✅ Global device management made easy with seamless integration into existing IT systems, from procurement to retrieval, in over 100+ countries.
✅ Enhance security and compliance with full visibility and tracking of all devices, reducing data risks and ensuring safe, efficient asset recovery.
Trusted by IT Leaders at the World's Most Innovative Companies
Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.Logos of leading companies that trust Firstbase for their equipment management solutions.
In-office, Hybrid, Remote? Firstbase.

For Growing teams of 50 and Global teams of 5,000

Whether you’ve got a fast growing team or a fully distributed workforce around the world, Firstbase gives you a single platform to equip your team globally with laptops, monitors, keyboards, and more.
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Diagram illustrating the Firstbase platform’s end-to-end lifecycle management for employee equipment.

One Platform to Handle the Entire Asset Lifecycle

Equipping your team whether they are remote, hybrid, or in office is hard. Wasted time, poor retrievals, and complex logistics make it expensive. Firstbase lets you solve these challenges, saving time, money, improving security, and letting you work on the things that really matter.
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Equip your Team Wherever They are in the World

Automate onboarding and let your employees choose from best in class devices, IT peripherals, and furniture in our self-service order portal. Ensure new hires get everything the need before day 1, no matter where they live, and empower them to do their best work ever.
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Illustration of Firstbase’s streamlined offboarding process, highlighting a 97%+ rate in device retrievals.

Gartner® Market Guide: The MDLS 2025 Report

See why 70% of companies will adopt a MDLS provider by by 2028.

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Improve Security and Track Every Asset in your Business

In the past, the edge from a security standpoint was your office network. Now it's every device. Ingest your existing asset registry and manage the new equipment you are sending to workers all in one place.
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Effortless Offboarding and Supercharged Asset Retrieval

Enjoy a 97%+ rate on retrieved devices by allowing your employees to return equipment without having to leave their homes. Automate address confirmations, the shipment of retrieval kits and shipping labels, and let Firstbase hand all neccessary follow-ups and communication.
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Map or icons representing Firstbase’s global equipment delivery and support in over 150 countries.

Maximise Sustainability and Cut Your Carbon Footprint

Extend the lifecycle of your devices. Each asset we recover gets cleaned, wiped and redeployed to the next user. When assets reach end of life, Firstbase will handle the entire recycling process for you.
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An Enterprise Grade Solution Integrated Within your Existing Stack

Connect your tools, connect your teams. With over 100 apps already available in our directory, your team’s favourite tools are just a click away.
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Why Companies Love Us

The Reasons to Choose Firstbase are Obvious

Our Guaranteed, industry leading service and worldwide coverage provide peace of mind for any global team. With Firstbase's next-level automation and in-house infrastructure, quality always comes first for our users

Graph or infographic illustrating the cost and time savings achieved by companies using Firstbase for equipment management.

$100,000

Saved in annual shipping costs
Graph or infographic illustrating the cost and time savings achieved by companies using Firstbase for equipment management.

5,000 Hours

Saved per year in labour
Graph or infographic illustrating the cost and time savings achieved by companies using Firstbase for equipment management.

99%

Customer Satisfaction

Per 1,000 Employees

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CASE STUDIES

See what customers say about Firstbase

Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
4,000 laptops 2 IT staff
“Now that I only have one procurement specialist who's managing all of our equipment across the globe – which is, in essence, around 4000 laptops – it's very difficult for us to maintain the same level of success without having a managed partner like Firstbase helping us facilitate that.”
Thomas Olsen
Manager, IT Program Management
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Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Global view, one platform
“Before, everything was on a spreadsheet with somewhat accuracy. We didn't really have the ability to understand our fleet. Now that we have everything through Firstbase, we understand our inventory. We know what we have out there. It's in our span of control. We're on pace to actually use AI and other tools to get predictive.”

Shane Stevens
Team Lead, IT Service
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Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
One integrated platform for scale
“We have an IT Service Management system (ITSM) that keeps track of all our tickets. If a Cresta employee has a broken charger, for example, they can put in a ticket requesting a new one. If the item is in our IT ‘closet,’ we'll approve the request and they can go on Firstbase and order it immediately.”
Jared Allenbrand
Director of IT
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Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Audit ready with a click
“With a system like Firstbase, there’s an audit trail when you transfer a laptop to another person or another office.

We know where our PII and PCI is, both in the cloud and physically. You don’t get that with a spreadsheet.”
Chad Brustin
Vice President, Information Security
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Spend 8x less time on devices
“Before, I spent 80% of my time just managing equipment.

Now, it’s maybe 10%, and it’s all through Firstbase.

It went from fully hands-on to completely hands-off and automated.”
Amesha Mehta
IT Systems Administrator
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Retrieve. Refresh. Redeploy
"I've streamlined processes with Firstbase. I can now set up efficient systems for retrieving old devices, including international logistics.

Devices are now an afterthought through Firstbase's automation."
Mason Proud
Dir of IT
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Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Expand internationally like Productboard
"We chose Firstbase as our equipment management solution because they’ve offered the best package of services to suit our needs in our effort to cover all NAM and EU locations and streamline the process by both making it more user-centric and adherent to our security requirements."
Martin Kalista
Sr IT Ops Specialist
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Seamlessly repair devices like Earnest Analytics
"Firstbase quickly swaps the broken piece of equipment and handles the fixing on the backend. Not a lot of vendors do that. They try to debug and investigate, but meanwhile, that employee is blocked until it is actually fixed."
Francis Calata
VP of Corporate IT
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Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Maintain compliance like AKASA
"Firstbase helps us provide a great experience for new employees as we scale rapidly. Not only do they make provisioning equipment seamless, but they insulate us from supply chain issues.

Their inventory reporting is particularly unique and powerful for us as a HIPAA-compliant healthcare company. Firstbase enables us to focus our time, our attention, and our team on our core business.”
Malinka Walaliyadde
CEO & Co-founder
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Automate equipment lifecycle management like Paxos
"Firstbase understands how important procurement flexibility is for its customers. Having the option to either lease, purchase, or supply our own equipment made it easy for us to offload manual tasks to them, freeing up our time to focus on strategic initiatives."
Brandon Menez
IT Manager
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Scale efficiently like Verse
"We had no solutions available for our fully remote company, without hiring a dedicated employee to deal with shipping things out of their home.

Firstbase provided a fantastic solutions by managing, and shipping equipment to all our fully remote team members.

Firstbase has saved us hundreds of hours dealing with equipment ordering a returns. We've been able to focus on projects that mean more to the company, on both the HR and IT ends."
Caitlin Nielson
People Operations Manager
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Equip your team in 150+ Countries easily

Ensure everyone on your team has access to the technology and supercharge their productivity
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.
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