Full IT Device Lifecycle Management Partner

Achieve 97% Device Retrieval & Streamline Global IT Operations

4.7 star rating on G2

✅ IT managers can automate the entire device lifecycle, ensuring efficient retrievals and device accuracy. Eliminate manual tasks and let IT focus on strategic priorities.

✅ Global device management made easy with seamless integration into existing IT systems, from procurement to retrieval, in over 100+ countries.

✅ Enhance security and compliance with full visibility and tracking of all devices, reducing data risks and ensuring safe, efficient asset recovery.

Trusted by IT Leaders at the World's Most Innovative Companies

In-office, Hybrid, Remote? Firstbase.

For Growing teams of 50 and Global teams of 5,000

Whether you’ve got a fast growing team or a fully distributed workforce around the world, Firstbase gives you a single platform to equip your team globally with laptops, monitors, keyboards, and more.

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Diagram illustrating the Firstbase platform’s end-to-end lifecycle management for employee equipment.

One Platform to Handle the Entire Asset Lifecycle

Equipping your team whether they are remote, hybrid, or in office is hard. Wasted time, poor retrievals, and complex logistics make it expensive. Firstbase lets you solve these challenges, saving time, money, improving security, and letting you work on the things that really matter.

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Equip your Team Wherever They are in the World

Automate onboarding and let your employees choose from best in class devices, IT peripherals, and furniture in our self-service order portal. Ensure new hires get everything the need before day 1, no matter where they live, and empower them to do their best work ever.

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Illustration of Firstbase’s streamlined offboarding process, highlighting a 97%+ rate in device retrievals.

Gartner's MDLS Report

Firstbase named a leading provider for full managed device lifecycle services by Gartner.

"New and emerging service offerings are transforming the employee device life cycle services market. End-user services leaders must balance increased customization options against key use cases to ensure they procure the right service packages."

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Image depicting Firstbase’s commitment to maximizing device lifecycles and cutting carbon footprints through recycling and reuse.

Improve Security and Track Every Asset in your Business

In the past, the edge from a security standpoint was your office network. Now it's every device. Ingest your existing asset registry and manage the new equipment you are sending to workers all in one place.

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Effortless Offboarding and Supercharged Asset Retrieval

Enjoy a 97%+ rate on retrieved devices by allowing your employees to return equipment without having to leave their homes. Automate address confirmations, the shipment of retrieval kits and shipping labels, and let Firstbase hand all neccessary follow-ups and communication.

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“Graphic showing Firstbase’s integrated security features for managing and tracking every device within a business

Map or icons representing Firstbase’s global equipment delivery and support in over 150 countries.

Maximise Sustainability and Cut Your Carbon Footprint

Extend the lifecycle of your devices. Each asset we recover gets cleaned, wiped and redeployed to the next user. When assets reach end of life, Firstbase will handle the entire recycling process for you.

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Why Companies Love Us

The Reasons to Choose Firstbase are Obvious

Our Guaranteed, industry leading service and worldwide coverage provide peace of mind for any global team. With Firstbase's next-level automation and in-house infrastructure, quality always comes first for our users

Graph or infographic illustrating the cost and time savings achieved by companies using Firstbase for equipment management.

$100,000

Saved in annual shipping costs

5,000 Hours

Saved per year in labour

99%

Customer Satisfaction

Per 1,000 Employees

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CASE STUDIES

See what customers say about Firstbase

Customer testimonial images from companies like Productboard, AKASA, and Verse, showcasing the benefits of using Firstbase for equipment management.

Expand internationally like Productboard

"We chose Firstbase as our equipment management solution because they’ve offered the best package of services to suit our needs in our effort to cover all NAM and EU locations and streamline the process by both making it more user-centric and adherent to our security requirements."

Martin Kalista

Sr IT Ops Specialist

Seamlessly repair devices like Earnest Analytics

"Firstbase quickly swaps the broken piece of equipment and handles the fixing on the backend. Not a lot of vendors do that. They try to debug and investigate, but meanwhile, that employee is blocked until it is actually fixed."

Francis Calata

VP of Corporate IT

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Maintain compliance like AKASA

"Firstbase helps us provide a great experience for new employees as we scale rapidly. Not only do they make provisioning equipment seamless, but they insulate us from supply chain issues.

Their inventory reporting is particularly unique and powerful for us as a HIPAA-compliant healthcare company. Firstbase enables us to focus our time, our attention, and our team on our core business.”

Malinka Walaliyadde

CEO & Co-founder

Automate equipment lifecycle management like Paxos

"Firstbase understands how important procurement flexibility is for its customers. Having the option to either lease, purchase, or supply our own equipment made it easy for us to offload manual tasks to them, freeing up our time to focus on strategic initiatives."

Brandon Menez

IT Manager

Scale efficiently like Verse

"We had no solutions available for our fully remote company, without hiring a dedicated employee to deal with shipping things out of their home.

Firstbase provided a fantastic solutions by managing, and shipping equipment to all our fully remote team members.

Firstbase has saved us hundreds of hours dealing with equipment ordering a returns. We've been able to focus on projects that mean more to the company, on both the HR and IT ends."

Caitlin Nielson

People Operations Manager