Achieve 97% Device Retrieval & Streamline Global IT Operations
IT managers can automate the entire device lifecycle, ensuring efficient retrievals and device accuracy. Eliminate manual tasks and let IT focus on strategic priorities.
Trusted by IT Leaders at the World's Most Innovative Companies
In-office, Hybrid, Remote? Firstbase.

For Growing teams of 50 and Global teams of 5,000

Whether you’ve got a fast growing team or a fully distributed workforce around the world, Firstbase gives you a single platform to equip your team globally with laptops, monitors, keyboards, and more.
Thousands employees spread out globally? Firstbase.
Complete Lifecycle Approach
To meet the challenge of equipping global, hybrid and remote workers, you need a holistic approach that starts at procuring the right equipment, logistics and IT operations services to manage the equipment lifecycle, and automation to deliver delightful employee experiences and support efficient operations.
Have an HRIS and ITSM already implemented? Firstbase.
Seamless Integrations for Effortless IT Management
Firstbase helps you streamline your IT operations, automate your workflows, and enhance your employee experience. Our Integration Hub allows you to connect with your favorite tools and create customize, efficient workflow that meet your team's unique needs.
In-office, Hybrid, Remote? Firstbase.
Maximize IT Talent
Long are the days where IT employees are focused on password resets and now device management. With secure partners like Firstbase and Okta you can implement zero touch device management so you can retain precious IT talent and focus them on projects that will drive their careers and your whole team’s impact upward.
Shift IT forward
Our Customers Love Us
“Now that I only have one person on my team who's managing all of our equipment across the globe – which is, in essence, around 4000 laptops – It's very difficult for us to maintain the same level of success without having a managed partner like Firstbase helping us facilitate that.”
Thomas Olson IT Systems Administrator
FAQs

Frequently Asked Questions

Can Firstbase support our global operations in EVERY country?
Answer: Yes, Firstbase is equipped to handle global operations, including remote countries. While our capabilities are more robust in more established regions, we are constantly expanding our geographic coverage. We also provide detailed guidance on navigating local regulations, import/export laws, and the best strategies for IT logistics in more challenging regions. For countries where we have limited on-the-ground resources, we leverage a network of trusted partners to ensure seamless service delivery. Please note operations and marketing communications may lag, and there might be other countries not yet listed on the site. Best bet is to talk to sales!
How complex is the integration process with Firstbase?
Answer: Integration with Firstbase is designed to be straightforward and secure. Our platform integrates seamlessly with over 20+ HRIS, ITSM, and MDM systems, including popular solutions like Workday, Okta, and ServiceNow. We provide comprehensive support throughout the setup process, ensuring that your existing systems sync efficiently with Firstbase. Our goal is to minimize disruption and help you automate workflows quickly and effectively. Check out the integration hub!
Is the 97% retrieval success rate really achievable?
Answer: Yes, Firstbase has consistently achieved a 97% retrieval success rate. This high success rate is due to our automated processes and robust logistics network that ensures devices are recovered efficiently, even from remote employees. We also offer a user-friendly return process that encourages timely returns and minimizes the risk of lost or unreturned devices. Our team continuously monitors and optimizes the retrieval process to maintain this high standard. Reach out today for our SLAs!
Will outsourcing to Firstbase cause us to lose control over our IT asset management?
Answer: Not at all. In fact, Firstbase enhances your control over IT asset management by providing a centralized platform where you can track, manage, and report on all your devices globally. While we take care of the logistics, you retain full visibility and decision-making power. Additionally, our platform is designed to be a true zero-touch solution, automating the entire asset lifecycle from procurement to retrieval. However, we recognize that no process is truly zero-touch without the right partner, and that’s where our global infrastructure comes in to support your needs fully.
How does Firstbase pricing compare to traditional asset management solutions?
Answer: While Firstbase may initially seem more expensive than traditional, manual asset management methods, the value we provide through automation, reduced operational overhead, and minimized asset loss often results in significant cost savings over time. Our pricing model reflects the comprehensive nature of our service, including global logistics, zero-touch provisioning, and integrated asset management. By choosing Firstbase, you invest in a solution that reduces long-term costs, increases efficiency, and enhances the employee experience. Reach out today to get a custom quote!