ServiceNow Integration With Firstbase

The ServiceNow - Firstbase Asset Management integration allows you to track Firstbase Assets in ServiceNow. Once set up, you will be able to view and capture any newly created asset or any update to an existing asset in Firstbase in your ServiceNow instance.

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The Benefits

Increased Productivity

Empower your team with seamless access to the tools and resources they need. The Firstbase - ServiceNow integration eliminates the hassle of having to manage hardware assets across multiple platforms and potential data errors that come from it.

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Easier Ticket Management

By integrating ServiceNow with Firstbase, you are able to streamline your internal hardware ticketing process, by quickly seeing which devices are assigned to a given person and then ordering, returning or replacing them in the Firstbase app.

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Centralized User Management

Say goodbye to having to track all your assets in two different places. With the Firstbase - ServiceNow integration, you can see what you have, where a device is, and any updates to it’s condition, status, etc. without having to log in to Firstbase.

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Scalability and Flexibility

Whether you're a small startup or a large enterprise, the Firstbase - ServiceNow integration adapts to meet your business needs. We’ll manage creating hardware categories, Firstbase warehouses, and ensure your data stays in sync throughout.

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Integrating ServiceNow with your systems is a straightforward process:

Assessment

Familiarize yourself with Firstbase’s Hardware Asset Management and review how information will be mapped between Firstbase and ServiceNow.

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Connecting to ServiceNow

Connect to your ServiceNow account in Firstbase’s Integration Hub in a secure and easy way. We rely on ServiceNow’s OAuth Application Registry to allow you to control your access and login details at all time.

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Start your Automation Workflows

Start your Hardware Asset Management workflow in Firstbase’s Integration Hub. We’ll immediately start creating or updating all your Firstbase tracked hardware assets in ServiceNow.

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Testing

Conduct testing to see how updates propagate across both platforms, so as to ensure a seamless integration.

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Monitoring

Regularly see the latest equipment that’s been updated, along with the details that were updated.

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See more about the integration here.