eBooks
Advancing IT Operations: Expanding Zero-Touch Management
Achieve the gold standard of zero-touch IT
Even with implementing tools like MDM, zero-touch remains a moving target and is challenging to conquer. But with the right stack and processes, it's attainable.
What you'll learn
- How to go beyond device provisioning and build a truly zero-touch workflow — from procurement to retrieval
- The hidden manual tasks still plaguing IT teams, even with tools like Jamf, Intune, or Kandji in place
- Why scaling IT support for distributed teams requires rethinking ownership, asset tracking, and physical logistics
- Real-world strategies used by modern IT orgs to improve employee experience and reduce operational overhead
- A framework for expanding zero-touch into the full device lifecycle — onboarding, break/fix, swaps, and offboarding
- How Firstbase integrates with your existing stack to eliminate shipping headaches and manual follow-ups
